Having problems getting GeForce Experience to work properly? In this post, we’ve outline four different methods you can try to get GeForce Experience working again.
For at least a year or more, many users with NVIDIA-based systems have reported problems with GeForce not working correctly. Users have complained that GeForce Experience doesn’t start up, the overlay doesn’t work, or it’s just not working correctly. Fortunately, with all of the complaints, many methods for fixing GeForce experience have been tested and used to get the software running properly again.
In this guide, we’ve covered five different fixes that you can use to try and get GeForce experience working again.
1. Update Your NVIDIA GPU’s Drivers
The first thing that you’ll want to try is to update your NVIDIA GPU’s drivers. In fact, it’s probably a good idea to update all of your system’s drivers and check (and run) Windows updates as well.
There are multiple ways to update your NVIDIA GPU’s drivers. One of them is to use GeForce Experience, but of course, if it isn’t working properly, you’ll have to try update via an alternative method. Fortunately, updating your NVIDIA GPU’s drivers manually is fairly straightforward.
Here’s how to update your NVIDIA drivers:
- Go to nvidia.com/Download/index.aspx
- Choose the appropriate drop-down boxes
- Hit search
- Download the latest driver and install it
This will erase your old drivers and install the latest NVIDIA drivers. Once you’ve done this, restart your computer and try opening GeForce Experience again.
2. Restart GeForce Experience in services.msc
If updating your NVIDIA drivers doesn’t fix the problem, the you can try restarting GeForce Experience services. Many users have reported that this has fixed GeForce Experience where other methods have failed to do so.
To restart GeForce Experience services, do the following:
- In the Windows search box in the taskbar, type in run
- In the ‘Run’ box, type services.msc into the field and hit ‘OK’
- In the ‘Services’ window, find NVIDIA GeForce Experience Service
- In the left panel, hit ‘Restart’
- Try and reopen GeForce Experience and see if the problem is fixed
If that doesn’t work, you can also try the following in the ‘Services’ window:
- Find NVIDIA Telemetry Container
- Right-click it and go to properties
- Under the ‘Log On’ tab, switch from ‘This account: Network Services’ to ‘Local System Account’
- Exit out of properties and, still highlighting NVIDIA Telemetry Container, click ‘Restart’ the service
- Now try and restary GeForce Experience
If those methods don’t solve the problem, you might want to make sure that your anti-virus isn’t blocking GeForce Experience.
3. Make Sure Your Anti-Virus isn’t Blocking GeForce Experience
It is possible that your anti-virus is blocking GeForce Experience from running properly.
The easiest way to tell if this is the case for you is to close GeForce Experience, disable your anti-virus, and then restart GeForce Experience.
If GeForce Experience opens with no problems, then your anti-virus is likely the culprit. From there you’ll either want to switch anti-virus programs or figure out how to setup exceptions within your program so that it stops blocking GeForce Experience.
4. Reinstall NVIDIA GeForce Experience
If all else fails, you can just try reinstalling NVIDIA GeForce Experience altogether. All you have to do is go to NVIDIA’s GeForce Experience page and hit the ‘Download Now’ button and go through the prompts. You don’t have to uninstall your previous version.
If you’re having problems with GeForce Experience, the four methods above should get the program working properly again. If they don’t work, you could try restoring/resetting/reinstalling Windows or rolling back your NVIDIA drivers.